FREQUENTLY ASKED QUESTIONS
When you visit any one of our locations throughout North Texas or at any of our expositions, home shows or fairs, you’ll discover the largest selection discounted name brand sleep sets; with mattresses and adjustable bases from Bamboo, Beautyrest , Diamond, DreamCloud, Instant Comfort, Jamison, Malouf, MLILY, MD, Nectar, Purple, Personal Comfort, Posh+Lavish, ReST, Restonic, iComfort by Serta, Wellsville, and SpringAir. And it doesn’t stop there…from bed frames and memory foam pillows to mattress protectors and bedroom furniture, we carry just about every item needed to create the perfect sleep environment.
IF WE CAN’T BEAT THE PRICE IT’S ALL FREE.
We’ll beat any advertised price by 20% (of the difference) or your mattress is FREE! All premium mattress sets qualify for a one-year price promise from the original date of purchase. Simply bring in the advertisement of an item offered for less (same brand & exact specifications), and SleepCity will refund 120% of the diffrence.
PRICE GUARANTEE DETAILS:
Excludes manufacturer and/or store closeouts, comfort exchanges & clearance. See sales associate for details.
Selecting a new mattress is a very important decision. At SleepCity we know how important a good nights’ sleep is and we guarantee that you will sleep comfortably on your new mattress. If you are not satisfied with the comfort of your mattress within 120 nights of your purchase, we will do whatever we can to make sure you are sleeping well. SleepCity is committed to helping you find the right mattress and to your healthy night’s sleep.
120 DAY SLEEP GUARANTEE DETAILS:
Your body takes time to adjust properly to a new mattress so we require you to sleep on your new mattress for 30 days. If you are not happy with your mattress prior to the 120th day you can exchange your mattress with only a $149 fee, and a nominal delivery fee. There are no refunds equal or greater value exchange (one time only). Adjustable bases, pillows, accessories and furniture are not returnable.
We have an A+ rating with Better Business Bureau. You can trust that we treat our customers like family.